58th Annual PCA Conference

Name: Redefining Leadership: Transforming Burnout into Organizational Change (1 CE)
Start: 2026-11-06T14:15:00-0500
End: 2026-11-06T15:15:00-0500

Redefining Leadership: Transforming Burnout into Organizational Change (1 CE)

Friday November 6, 2026 2:15pm - 3:15pm EST

Session Feedback (for CEs)

Counselor burnout is usually talked about as if it’s just an individual problem, with advice like “practice self-care” or “set boundaries.” That misses the bigger picture; the systems we work in and the way supervisors respond can have a huge impact. In this session, I’ll share how my own experiences with burnout, and the responses I received from supervisors, shaped the way I intentionally designed my group practice around counselor wellness, sustainability, and ethical leadership. We’ll look at the systemic and supervisory factors that drive burnout, explore leadership strategies for managing transitions and change, and discuss concrete ways to create a psychologically safe, supportive practice environment. You’ll leave with practical ideas you can use in your own setting to support both staff well-being and organizational health.

Speakers

Tori Mackley, MS, NCC, LPC

Owner/Licensed Professional Counselor, Heart 2 Soul Counseling

Tori Mackley is a licensed professional counselor, supervisor, and owner of a small group practice in York, PA since 2021. She opened her group practice with the goal of building an environment that acknowledges client care is only as good as therapist well-being. Currently pursuing... Read More →

Friday November 6, 2026 2:15pm - 3:15pm EST

60 Minute Education Session

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58th Annual PCA Conference

Tori Mackley, MS, NCC, LPC

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58th Annual PCA Conference

Tori Mackley, MS, NCC, LPC

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